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Live Webcast Replay

Why Listening is Important: (Hint, You Can SELL MORE)


Total Credits: 1 including 1 Communications and Marketing - Non-technical

Average Rating:
   87
Categories:
ACPEN Industry Institute |  Personal Development |  Practice Management |  Technology
Faculty:
Jill Schiefelbein
Course Levels:
Intermediate
Duration:
1 Hour
License:

Dates


Description

In an information-heavy economy, the face of sales has fundamentally changed. In this course we break down four different stages of listening, and how to know how someone is listening to you. Once you know this, you can better communicate to their current level and more rapidly achieve buy-in or realize that a potential client is just not the right fit. Save time and better serve others--it's a winning combination!

Basic Course Information

Learning Objectives

*Understand how consumer behavior has changed in the information economy

*Learn the difference between four stages of listening and how it impacts how your clients think

*Navigate conversations more effectively based on understanding how someone is listening to you


Major Subjects

*public speaking

*communication

*personal development

*management

*presentation

*business growth

*sales

*consumer relations

*customer service


Course Materials

Faculty

Jill Schiefelbein's Profile

Jill Schiefelbein Related Seminars and Products


Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Additional Info

Basic Course Information

Prerequisites None
Designed For Anyone who has to persuade others
Original Recording Date 08/30/2016
Yellow Book No
Course Developer Jill Schiefelbein
Date Added to Catalog 08/09/2016

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org


Instructional Delivery Method Group Internet Based
Course Registration Requirements Online Registration
Refund/Cancellation Policy Please contact the ACPEN help desk 1-877-602-9877 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

Promo Video

Reviews

5
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1

Overall:      4.7

Total Reviews: 87

Comments

Christopher Armstrong C

"Very stimulating course - great ideas!"

James E - Cedar Park, Texas

"I appreciate Jill's distinction of the four stages of listening. "

Amy H

"Great Speaker!"

Ivan M - El Paso, Texas

"Different perspective. I enjoyed it!"